This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from, or using our bespoke services carried out personally or online at

What personal data do we collect?
scarlett zhang, Bortz Ltd, collects and process only the data that is required to allow us to provide our services to you. We collect the following data when you browse or shop at

Informations including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. we refer to this information as “order information”. when we talk about “personal information” in this privacy policy, we are talking both about device information and order information.

How do we use your personal data?
we use the order information that we collect generally to fulfil any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this order information to:
Fulfil our contract with you, including taking payment, shipping and delivery;
Allow our customer care to help you with queries and requests;
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Who will process your data
Your personal data will be processed by the internal staff of Scarlett Zhang, Bortz Ltd. We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or your site. For example, we use Woocommerce and Stripe to carry out online payment services to process your credit and debit card information;  DHL International (UK) Limited for the purposes of international and domestic shipments.

Data retention
when you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information. 

Confidentiality and Security
we limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products and services to you and carry out their jobs. we have physical, electronic, and procedural safeguards to protect personal information about you. we also comply fully with the general data protection regulations (gdpr). in respect of this site,  Bortz ltd is the data controller and bortz ltd’s company registration number is 11413417

we may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at